Introduction

Sales Promotion Services is committed to protecting the privacy of personal           information you might provide via Sales Promotion Services’ website. This policy explains how we manage personal information.

Collection of personal information

Sales Promotion Services collects information about website users, including:

  • personal information provided voluntarily when completing a request for Free
    Promotional Tools
  • website usage information through tracking individual website users' click behaviour 
  • aggregated data, measuring traffic to the websites but not relating to you personally   

If you choose not to provide personal information when requested, certain services may
not be available to you online. Details including your name, address, email address,
telephone number, may be required in order to process your request. Sometimes we may
also request additional information.

Use of information

Sales Promotion Services collects personal information for the following purposes:

  • to assist in providing the services you request
  • to process any communications you request
  • internal research
  • any other use that you authorise

Disclosure of personal information

Sales Promotion Services will not sell, or allow third parties access to your information
without your approval. However, from time to time Sales Promotion Services may disclose information collected to:

  • trusted business partners, provided Sales Promotion Services has your prior authorization,
    to help us process the information for specific projects

Otherwise, your information will not be passed on to any other third party unless it is
authorized or required by law. Disclosures may include the transfer of your personal
information between countries.

Protection of personal information

When you complete a request for Free Promotional Tools a secure server is used. 
Sales Promotion Services uses industry standard data encryption for transmission of
any personal information. Known as SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. SSL allows a secure connection between your web browser and our web server, using a private (or secret) key to encrypt the information. This encryption provides greater consumer protection than many forms of offline credit card payment.


Sales Promotion Services makes no warranty in respect of the effectiveness of encryption used and assumes no responsibility for events arising from unauthorised access of the information you provide. Sales Promotion Services staff is trained to collect, use and disclose personal information only as necessary to fulfill their duties and in accordance with our privacy policy.

Access to and correction of information

If you have requested items on the Sales Promotion Services website, you may request
access to and correction of your information, or request Sales Promotion Services access and correct your information, at any time. If at any time you are unsure of how to access or correct your information, please contact us.

Disposal of stored personal information

We retain your personal information for some time to ensure that we can answer any questions you might have about the services provided; however, we do not want to keep personal information too long in order to protect your privacy.  Our contact directories are stored electronically and are deleted when it appears that we will not be contacting you again.  However, if you ask, we will remove such contact information right away.

Material changes

When Sales Promotion Services materially modifies this Privacy and Security Policy, a notice will be placed on Sales Promotion Services’ home page. We also recommend you routinely review this Privacy and Security Policy to understand how we manage the personal information that you provide.

Contact details

Our Information Officer, Jo Ann Warren, can be reached at jawarren@salespromo.com .  She will attempt to answer any questions or concerns you might have.  If you wish to make a formal complaint about our privacy practices, you may make it in writing to our Information Officer at Sales Promotion Services, 15 Wertheim Court, Suite 707, Richmond Hill, ON L4B 3H7.  She will acknowledge receipt of your complaint; ensure that it is investigated promptly and that you are provided with a formal decision and reasons in writing.

This policy was last updated September 26, 2005.

© 2008 Sales Promotion Services Inc.